NexaDesk is an embeddable AI support widget that answers questions from your knowledge base, knows when to hand off to a human agent, and logs every conversation. Drop one script tag onto any website and it's live.
Responds using your own FAQs, policies, and docs — not generic AI.
Detects when a human is needed and hands off cleanly every time.
Every conversation is stored so you can review, audit, and improve.
Your colours, logo, and bot name. Looks built for your brand.
Built as a complete, deployable system — backend, widget, logging, and escalation all wired together out of the box.
The bot searches your custom knowledge base before every reply, so answers are always grounded in your content — not hallucinated. Easy to update as your product evolves.
Detects frustration, billing disputes, security concerns, and direct requests for a human. Hands off cleanly with full conversation context so your agent is never starting from scratch.
Every message is stored with timestamps and escalation flags. Review what customers ask most, spot gaps in your knowledge base, and audit any conversation.
Your colours, your logo, your bot name — configurable without touching code. The widget adapts to any brand and fits visually on any website.
One script tag is all a client adds to their site. Works on any website — WordPress, Webflow, Shopify, plain HTML. No framework or build step required.
A built-in API endpoint exposes all conversation summaries for review. Extendable into a full dashboard — filter by date, escalation status, or topic.
Enter your company details and watch the widget update in real time.
Use the buttons inside the preview to test different conversation flows.
Changes apply instantly to the preview →
Click to upload your logo
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